Privacy Policy

At Hero Air Inc., we prioritize the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information is protected. By using our website, you agree to the terms outlined in this policy.

Information Collection

We collect information that you voluntarily provide to us when using our website, such as:

• Personal Identification Information: Name, email address, phone number, mailing address.
• Technical Information: IP address, browser type, operating system, referring URLs, access times, and pages viewed.

SMS Opt-In Consent

When you provide your phone number on our website, you consent to receive text messages from Hero Air Inc. regarding service updates, promotions, and other relevant information.

• Opt-In Process: By entering your phone number, you agree to receive SMS communications from us.
• Opt-Out Process: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message or contacting us directly.

Use of Information

We use the collected information for various purposes, including:

• To provide, operate, and maintain our services.
• To improve and personalize your experience on our website.
• To process transactions and send you related information, such as purchase confirmations and invoices.
• To send you promotional communications, service updates, and other marketing materials.
• To respond to your comments, questions, and requests, and provide customer service.

Disclosure of Information

We do not share, sell, or rent your personal information to third parties for their marketing or promotional purposes. However, we may disclose your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to perform work on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track activity and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Security

We take the security of your personal information seriously and use administrative, technical, and physical security measures to protect against unauthorized access, use, modification, and disclosure. Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Terms & Conditions

By accessing or using our website, you agree to be bound by our Terms & Conditions, which include limitations of liability and dispute resolution provisions.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hero Air Inc.
4823 W Patterson Ave #2, Chicago, IL 60641
myheroair@gmail.com
(773) 245-6004